Privacy Policy

Prestige Nails (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with us in person, or opt in to receive SMS communications. By accessing our website or providing your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name
Phone number
Email address

1.2 Automatically Collected Information

When interacting with our website, we may collect:

IP address
Browser type
Device information
Cookies and usage data
Pages viewed and time spent on the site

2. How We Collect Your Information

2.1 Verbal Collection (In Person or Over the Phone)

When you visit Prestige Nails or call our business, our staff may request your phone number and ask if you would like to opt in to receive:

Appointment reminders
Billing notifications
Dispatch/service updates
Job completion or satisfaction surveys

You will be verbally informed of:

“Message and data rates may apply.”
“Message frequency may vary.”
“Text HELP for more information.”
“Text STOP to unsubscribe at any time.”
“Your information will not be shared with third parties.”

2.2 Website / Online Forms

When you submit a form on our website, you may choose to sign up for SMS messages. By doing so, you agree to:

“By submitting this form and signing up for texts, you consent to receive text messages from Prestige Nails at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help. Your information will not be shared with third parties.”

2.3 Additional Collection Sources

We may collect data when you:

Book appointments online
Message us through social media
Participate in surveys
Purchase products or services
Interact with our website cookies

3. How We Use Your Information

We use collected information for the following purposes:

To schedule, confirm, or update appointments
To send SMS reminders, service updates, and billing notifications
To process payments and provide receipts
To improve our website and customer experience
To respond to messages, inquiries, or support requests
To send job completion surveys or feedback requests
To comply with legal, regulatory, or operational requirements

4. SMS Messaging & Consent

Prestige Nails follows strict compliance guidelines for SMS opt-in, consent, and privacy.

4.1 Message Disclosures

Customers opting into SMS communications are informed that:

Message and data rates may apply
Message frequency varies
They may reply HELP for assistance
They may reply STOP to unsubscribe at any time (no further messages will be sent)

4.2 No Sharing of Mobile Information

Mobile numbers, SMS opt-in data, and consent information will never be shared with third parties for marketing or promotional purposes.
Sharing is only permitted with subcontractors who provide essential customer service or operational support.
All SMS-related consent data is confidential and protected.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal data. While no system is 100% secure, we take appropriate measures to minimize risks, including:

Secured databases
Data-access restrictions
Encrypted connections
Staff privacy training

6. Information Sharing

We do not sell or rent your personal information.
We may share information only in these limited situations:

6.1 Service Providers

Trusted subcontractors may receive limited information to help us deliver services (e.g., customer support tools, scheduling platforms). These parties are required to protect your data.

6.2 Legal Requirements

We may disclose information if required to comply with:

Law enforcement
Court orders
Government regulations
Fraud or safety investigations

6.3 Business Transfers

If Prestige Nails undergoes a merger, acquisition, or asset transfer, customer information may be included as part of the transition, subject to confidentiality protections.

7. Cookies & Tracking Technologies

Our website may use cookies and analytics to:

Improve website performance
Personalize user experience
Track site usage
Enhance security

You may disable cookies through your browser settings if desired.

8. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete personal information
Opt out of marketing communications
Request copies of your data
Withdraw SMS consent at any time by replying STOP
Request support by replying HELP

To exercise any rights, contact us at:
info@jenniferdaffern.com

9. Children’s Privacy

Prestige Nails does not knowingly collect information from children under 13. If you believe a child has provided personal data, please contact us immediately so we can remove it.

10. Links to Other Websites

Our website may include links to external sites. We are not responsible for the content or privacy practices of any third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will include a revised “Last Updated” date. Continued use of our site or services means you accept any changes.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Prestige Nails
info@jenniferdaffern.com
(760) 738-9766